It was beforehand reported that Magic Strawberry Sound had used fanmade cups holders as an ashtray, drawing the ire of followers.
A fan, @10thing_about_u had created the cup holders for a birthday occasion to rejoice 10CM‘s Kwon Jungyeol. She was alerted to the truth that the corporate had used her cup holders as ashtrays for the constructing. The cup holders have been offered as ashtrays for out of doors seating. The fan alleged that the corporate had gladly acquired the cup holders from her, claiming that they’d been in want of extra cups.
Regarding the matter, the corporate has issued an official apology. They have additionally individually apologized to the fan who made the products.
Firstly, we sincerely apologize for having upset the followers that love 10CM. Last week, we receieved the disposable cups that have been made by followers for 10CM’s birthday occasion and we deliberate on utilizing them for our employees, artists and guests to drink from in our workplace lounge. But on this course of, the cups have been reused in a means that was not proper and we’ve acknowledged the seriousness of this, and uploaded an official apology as we replicate on it. We are sorry for not having saved up the correct manners to our artist and followers. We have apologized by means of DMs personally to the fan that made and gave us the cups. We sincerely apologize to everybody, together with that fan, who has skilled discomfort by means of the matter. Our employees pays extra consideration in order that such issues don’t happen once more. We additionally will work more durable and pay extra consideration to assist out artists’ actions. Once extra, we’re sorry for worrying everybody.
— Magic Strawberry Moon
Hopefully, with the apology, the matter will draw to a detailed.